Billing and the Core1440 licence

Each organization using Core1440 has a licence. It's one of these:

• a free trial for its first 30 days;
• a paid plan;
• complimentary access, given by Core1440.

Payments are handled by Stripe, a payment company. You pay on Stripe's page, and Core1440 never sees your card.

Steps

Only an owner can do these. Everyone can see the licence under Billing.

Choose a plan

1. On the home page, press Billing.
2. Under Choose a plan, press Choose this plan beside the one you want.
3. On Stripe's page, enter the card and press the button to subscribe.
4. You come back to Billing. It can take a minute for the payment to show.

Change the card or plan, see invoices, or cancel

1. On the home page, press Billing.
2. Press Manage billing.
3. Make the change on Stripe's page, then press the link back to Core1440.

If a payment doesn't go through

• Everything keeps working for 14 days. The home page says so, with the date, and Stripe emails the owner about the card.
• After that, Core1440 is look-only until it's paid. Everyone can still see, print and download the books, gifts, receipts and reports, because a charity must always be able to get its records. Nothing can be added or changed.
• When the payment goes through, everything works again straight away. Nothing is lost.

The same applies when a free trial ends without a plan being chosen.

Good to know

• If Billing says billing isn't set up yet, there's nothing to pay for now.
• People and access can still be changed while Core1440 is look-only, so an owner can let an accountant in to get the records.